Privacy Policy

1. Introduction

ChurchCast ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our church management platform, including our mobile applications, web dashboard, and backend services.

ChurchCast is developed, owned and operated by Raltech and Casadev, both of which are registered under the Data Protection Act. We are committed to complying with all applicable data protection laws and regulations to ensure your personal information is handled with the highest standards of privacy and security.

By using ChurchCast, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

• • Name, email address, phone number, and contact information
• • Church membership information and roles
• • Financial information for donations and tithe tracking
• • Prayer requests and spiritual content
• • Profile photos and media uploads
• • Authentication information (Firebase Auth, Google, Apple Sign-In)

2.2 Usage Information

We automatically collect information about your use of our services:

• • Device information (device type, operating system, browser)
• • Usage patterns and feature interactions
• • Location information (with your permission)
• • Audio playback data for sermon listening
• • Push notification preferences

2.3 Technical Information

Our services automatically collect technical information:

• • IP addresses and session data
• • Database query logs and API usage
• • Firebase Analytics and Crashlytics data
• • WebSocket connection information

3. How We Use Your Information

We use the collected information for the following purposes:

• • Provide and maintain our church management services
• • Process donations and financial transactions
• • Send notifications about church events and announcements
• • Facilitate communication between church members
• • Generate reports and analytics for church administrators
• • Improve our services and develop new features
• • Ensure security and prevent fraud
• • Comply with legal obligations

3.1 Free Trial Data Handling

For churches using our free trial (Professional Plan only):

• • Trial data is stored in the same secure, isolated database as paid subscriptions
• • Mobile app features are disabled during trial period
• • Full data access is maintained throughout the trial
• • Data is retained after trial expiration for potential subscription upgrade
• • Churches can request data deletion if they choose not to subscribe

4. Data Security

4.1 Data Isolation and Privacy

ChurchCast employs advanced data isolation techniques to ensure maximum security and privacy:

• • Complete data separation between churches
• • Your church's data cannot be accessed by other churches
• • Zero cross-contamination of data between churches
• • Independent backup and recovery systems

4.2 Security Measures

We implement comprehensive security measures to protect your information:

• • End-to-end encryption for sensitive data
• • Multi-factor authentication and secure session management
• • Regular security audits and vulnerability assessments
• • Enterprise-grade cloud infrastructure
• • Rate limiting and DDoS protection
• • GDPR and data protection compliance measures
• • Advanced access controls and monitoring

4.3 Privacy Benefits

Our security architecture provides several privacy benefits:

• • Enhanced compliance with data protection regulations
• • Customizable data retention policies per church
• • Reduced risk of data breaches affecting multiple churches
• • Secure data migration and export capabilities

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

• • With your church administrators as necessary for church management
• • With service providers who assist in our operations (Firebase, payment processors)
• • When required by law or legal process
• • To protect our rights, property, or safety
• • With your explicit consent

6. Your Rights and Choices

You have the following rights regarding your personal information:

• • Access and update your personal information
• • Delete your account and associated data
• • Opt-out of marketing communications
• • Control push notification settings
• • Request data portability
• • Revoke location permissions

7. Advertising and Marketing

7.1 Advertising Features

ChurchCast includes advertising features in certain subscription plans. These advertising features include:

• • Display advertisements within mobile applications
• • Banner or promotional content in admin panels
• • Sponsored content or recommendations
• • Third-party advertising networks (such as Google Ads)
• • Custom-built advertising solutions by ChurchCast

7.2 Advertising Data Collection

We collect additional information for advertising purposes, including:

• • Usage patterns and preferences for targeted advertising
• • Device information and advertising identifiers
• • Geographic location data (with consent)
• • Interaction data with advertisements
• • Anonymous demographic information

7.3 Advertising Controls and Opt-Out

You have the following control options for advertising features:

• • Upgrade to ad-free subscription plans
• • Limit ad tracking through device settings

7.4 Third-Party Advertising Partners

We may partner with third-party advertising networks that have their own privacy policies:

• • Google Ads and Google AdSense
• • Other reputable advertising networks
• • Analytics providers for advertising measurement
• • Custom advertising solution providers

We provide clear information about data collection and usage for advertising purposes. Users are notified of any changes to advertising practices through policy updates.

8. Third-Party Services

ChurchCast integrates with third-party services that have their own privacy policies:

• • Firebase (Google) for authentication and analytics
• • Google Sign-In and Apple Sign-In
• • Payment processors for donation handling
• • YouTube for video content
• • Push notification services
• • Advertising networks (when applicable)

9. Children's Privacy

The ChurchCast mobile application is not intended for children under 13. We do not knowingly collect personal information directly from children under 13 through the mobile app. If we become aware that we have collected personal information from a child under 13 through the mobile app, we will take the necessary steps to delete it.

However, church administrators may record membership information for children through the admin portal as part of legitimate church management activities. In such cases:

• • Parents or guardians must provide consent for data collection
• • Children's data is handled with extra care and security
• • Access to children's information is restricted to authorized church staff
• • Parents/guardians have the right to review, modify, or delete their child's information

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

11. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the new Privacy Policy.